The Junaya Family Crisis Service resources page provides Western Sydney families with essential community guidance, support networks, and legal assistance channels.
Please note that these links are for general support and information.
In the event of an emergency, please call 000 immediately for urgent assistance.
National domestic, family, and sexual violence counselling, information, and support service, providing free and confidential assistance 24 hours a day, 7 days a week.
Trained female caseworkers provide counselling, information and referrals for people who are experiencing or have experienced domestic and family violence. Staff are aware of the special needs of Aboriginal and Torres Strait Islander women and women from other cultures, as well as those living in rural and remote areas. Interpreters are available.
Phone 1800 639 784
Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.
Mon, Tues and Thurs: 9:30am to 12:30pm and 1:30pm to 4:30pm
Fridays: 9:30am to 12:30pm
1800 639 784 (rural) or 02 8745 6977
Provides support, advice and encouragement to parents with children up to five years. Child and family health nurses are available to discuss feeding problems, immunisation, toilet training, developmental milestones and more.
Mon – Thurs: 8am to 7 pm
Fri: 8am to 4:30pm
Sat: 9am to 3:30pm
1300 227 464 or 02 9794 2350
Provides advice to older people and adults with disability experiencing abuse, neglect or exploitation or those reporting concerns of abuse of an older person or adult with disability.
Mon – Fri: 9am to 4pm
Phone: 1800 628 221
Statewide phone service that links people with NSW Health mental health services.
Phone: 1800 001 511
(Formerly NSW Rape Crisis)
A helpline for anyone in NSW impacted by sexual assault, recently or in the past (including victim-survivors, friends, families and supporters).
Phone 1800 424 017
Provides opiate pharmacotherapy information (including methadone and buprenorphine), referrals and advice.
Mon to Fri: 9:30am to 5pm (excluding public holidays)
Phone: 1800 642 428
Trained, professional counsellors with experience in helping families offer advice and information for parents and carers with children aged 0-18 years. Support is available for issues such as behavioural and emotional problems, discipline, adolescent issues, family relationships, sole parent issues, school problems, child care and juvenile justice.
Mon – Fri: 9am to 9pm
Sat – Sun: 4pm to 9pm
Phone: 1300 130 052
Provides support for people who are from culturally and linguistically diverse communities. The service includes advice on how to improve wellbeing and mental health, help with accessing mental health services in specific communities and support to care for someone else with a mental health concern.
Mon – Fri: 9am to 4:30pm
Phone: 1800 648 911
Provides confidential support and information to victims of all crimes, including sexual and physical assault and family violence. Interpreter support is available.
Mon – Fri: 9am to 5pm
(excluding public holidays)
Phone: 1800 633 063
or 1800 019 123 (Aboriginal Contact Line)
Provides free confidential legal information, advice and referrals for women with a focus on family law, child care and protection, victims support and sexual assault.
Phone 02 8745 6988
1800 801 784 (rural)
