The Junaya Family Crisis Service resources page provides Western Sydney families with essential community guidance, support networks, and legal assistance channels.
CRISIS & SUPPORT
Please note that these links are for general support and information.
In the event of an emergency, please call 000 immediately for urgent assistance.
| Logo | Title | Description | Link |
|---|---|---|---|
![]() | 13YARN |
If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter. | Visit |
![]() | 1800RESPECT |
National domestic, family, and sexual violence counselling, information, and support service, providing free and confidential assistance 24 hours a day, 7 days a week. | Visit |
![]() | Beyond Blue |
Mental Healthg Support Phone 1300 224 636 | Visit |
![]() | Blacktown Hospital |
24-hour Emergency Care Phone 02 9881 8000 | Visit |
| Domestic Violence Line |
Trained female caseworkers provide counselling, information and referrals for people who are experiencing or have experienced domestic and family violence. Staff are aware of the special needs of Aboriginal and Torres Strait Islander women and women from other cultures, as well as those living in rural and remote areas. Interpreters are available. Phone 1800 639 784 | Visit | |
![]() | First Nations Women’s Legal Contact Line |
Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support. Mon, Tues and Thurs: 9:30am to 12:30pm and 1:30pm to 4:30pm 1800 639 784 (rural) or 02 8745 6977 | Visit |
![]() | Karitane – Careline Services |
Provides support, advice and encouragement to parents with children up to five years. Child and family health nurses are available to discuss feeding problems, immunisation, toilet training, developmental milestones and more. Mon – Thurs: 8am to 7 pm | Visit |
![]() | Kids Helpline |
Kids Phone Counselling Service Phone 1800 55 1800 | Visit |
![]() | Law Access |
Legal Help Phone 1300 888 529 | Visit |
![]() | Lifeline |
Crisis Support Phone 13 11 14 | Visit |
![]() | Link2Home |
Crisis Accomodation Service Phone 1800 152 152 | Visit |
![]() | Mens Line |
Support for Men Phone 1300 789 978 | Visit |
![]() | NDIS |
National Disability Insurance Scheme Phone 1800 800 110 | Visit |
![]() | NSW Ageing and Disability Helpline |
Provides advice to older people and adults with disability experiencing abuse, neglect or exploitation or those reporting concerns of abuse of an older person or adult with disability. Mon – Fri: 9am to 4pm Phone: 1800 628 221 | Visit |
| NSW Mental Health Line |
Statewide phone service that links people with NSW Health mental health services. Phone: 1800 001 511 | Visit | |
![]() | NSW Sexual Violence Helpline |
(Formerly NSW Rape Crisis) A helpline for anyone in NSW impacted by sexual assault, recently or in the past (including victim-survivors, friends, families and supporters). Phone 1800 424 017 | Visit |
![]() | Opioid Treatment Line (OTL) |
Provides opiate pharmacotherapy information (including methadone and buprenorphine), referrals and advice. Mon to Fri: 9:30am to 5pm (excluding public holidays) Phone: 1800 642 428 | Visit |
![]() | Parent Line |
Trained, professional counsellors with experience in helping families offer advice and information for parents and carers with children aged 0-18 years. Support is available for issues such as behavioural and emotional problems, discipline, adolescent issues, family relationships, sole parent issues, school problems, child care and juvenile justice. Mon – Fri: 9am to 9pm Phone: 1300 130 052 | Visit |
![]() | Suicide Call Back Services |
Telehealth Provider Phone 1300 659 467 | Visit |
| Transcultural Mental Health Line |
Provides support for people who are from culturally and linguistically diverse communities. The service includes advice on how to improve wellbeing and mental health, help with accessing mental health services in specific communities and support to care for someone else with a mental health concern. Mon – Fri: 9am to 4:30pm Phone: 1800 648 911 | Visit | |
| Victims Access Line |
Provides confidential support and information to victims of all crimes, including sexual and physical assault and family violence. Interpreter support is available. Mon – Fri: 9am to 5pm Phone: 1800 633 063 | Visit | |
![]() | Women’s Legal Advice Line |
Provides free confidential legal information, advice and referrals for women with a focus on family law, child care and protection, victims support and sexual assault. Phone 02 8745 6988 | Visit |

















